The Age UK London Business Directory is the first on-line, one-stop directory to be developed specifically for older people. The aim of the Directory is to make life easier for thousands of older people, their carers, families or friends who will be looking for products or services tailored to their needs.

Whilst we cannot recommend any of the companies listed on the site we do carry out checks to make sure the companies are reputable.  Users of the site are also able to provide on-line feedback regarding listed companies and the services or products they provide.

Our Vetting Process

All traders and businesses on this Business Directory must meet the following checking process to become eligible for membership of the directory. All checks are carried out by the Age UK London Business Directory team.

  • A form of identification
  • A copy of their Public Liability insurance schedule (cover £2 million minimum)
  • A copy of their Employers Liability insurance schedule, if applicable (cover £5 million minimum)
  • A copy of professional indemnity insurance, if applicable (cover £2 million minimum)
  • Copies of membership certificates for any trade associations/ professional bodies
  • Names and addresses for a minimum of two customer references
  • Name and address of a trade reference OR a third customer reference
  • We require that they sign up to our customer charter
  • We require that they sign a trading standards declaration

The above are all mandatory checks

Please note, for personal care and home care businesses, there are additional mandatory requirements. E.g. Disclosure and Barring Service, Care Quality Commission, Safeguarding of vulnerable adults.

The Business Directory is owned and operated by AUBD Limited (registered in England and Wales, company number 06393966).  The company is a subsidiary of Age UK Nottingham and Nottinghamshire (Registered Charity Number 1067881).

AUBD Limited's registered office is located at Bradbury House, 12 Shakespeare Street, Nottingham, NG1 4FQ. AUBD Limited is registered for VAT, number 283 698 938.

The company works with local Age UK charities across the country. All profits generated by this initiative go to support the charitable work of local Age UK charities.